Check out our Frequently Asked Questions below. If you still need help please contact us.
General Questions
How do I download my purchase?
Once your purchase is finalized, you will receive two emails from us:
- Order Confirmation Email: This email contains a "View Your Order" button. Clicking this will take you to your order page, where you can download your files.
- Download Email: This email includes a "Download Files" button that directs you straight to the download page.
Please don't hesitate to reach out if you are having trouble locating your downloads... we are here to help!
What happens after I place an order?
**For items that can be edited on Corjl:
Once you place your order, you will receive an email sent from Corjl to the email address provided upon purchase. Please allow 15 minutes to receive this email & remember to check your junk mail folder.
Please do not use Apple ID/Apple Pay to purchase your item(s) or else you will not receive the email.
Once you receive the email and link within, you will be able to log in to Corjl, edit, save and download your design.
**For items that can be edited on Canva:
Open the pdf file attached to your purchase and click on the Canva template link inside. Log in or sign up for a free Canva account. Click "Use Template" to open the design in your Canva workspace. Edit as needed, then download and print!
**For non-editable, instant download items:
Immediately after purchase, you will be able to access and download your item(s).
Can you edit or customize my printable for me?
All of our templates are self-editable and we do not offer editing at this time. Please do not purchase if you do not have access to a computer and you are not able to edit it yourself.
How can I print my files?
You can print your templates and downloads at home, at a local print shop, or through an online printing service. Most of our editable templates can be saved as JPG or PDF (sometimes as 2 per page, and with crop marks) for ease of printing.
If you are in the US,we recommend Prints of Love for all your professional printing needs. They offer exceptional quality and a personal touch with every order carefully reviewed before printing. Click this special link to get started: https://printsoflove.com/ref/printablesnthings . Use code "PRINTABLES10" for 10% off your order of $49 or more!Your order will include FREE white envelopes and FREE shipping.
Can I use any of the products and templates I purchase for commercial purposes?
No, all templates and products are for personal use only unless otherwise stated. Redistribution, reselling, or sharing of the files—whether in their original or modified form—is not permitted. If you need a commercial license, please contact me for more details.
What is your refund policy?
Due to the nature of digital products, all sales are final, and refunds or exchanges cannot be provided. Please read the product description carefully prior to purchase.
If you have any issues with your file, please contact me, and I’ll be happy to help!
Corjl Templates
What is Corjl?
Corjl is an easy-to-use online editing platform that lets you customize your digital templates right in your web browser. No software downloads or special programs are required!
After purchase, you'll receive an email with a link to access and edit your template. You can personalize text, change fonts, adjust colors, and sometimes even add images. Once you're happy with your design, you can download it as a PDF or JPG and print it at home or with a professional print service.
PLEASE NOTE: Mobile editing is NOT supported by Corjl. Desktop or laptop computer is recommended for editing.
How do I access my Corjl template after purchase?
After purchasing, you’ll receive an email from Corjl (to the email associated with your order) with a link to access your template. Simply click the link, create a free Corjl account (if you don’t already have one), and start editing right away.
Can I edit my Corjl template on a mobile phone?
Mobile editing is currently very limited on Corjl. Thus, you will need a desktop or laptop computer to access the full editing features.
Canva Templates
What is Canva?
Canva is a free online design tool that allows you to easily edit templates without needing any design experience. It works directly in your web browser or through the Canva app, making it simple to customize and download your printables.
Do I need a Canva account to edit my template?
Yes, you’ll need a FREE Canva account to access and edit your template. If you don’t already have one, you can sign up in just a few minutes.
How do I access my Canva template after purchase?
After purchase, you’ll receive a PDF with a link to your Canva template. Click the link, sign in to Canva, and your template will open, ready for customization.
Can I edit my template on my phone or tablet?
Yes! Canva works on both desktop and mobile devices. However, for more advanced editing features, we recommend using a computer for the best experience.
What can I edit in a Canva template?
You can customize text, fonts, colors, and sometimes images or elements, depending on the template. The product description will specify what is editable.
How do I download my finished design?
Once you've customized your template, click “Share” > “Download” and choose your preferred format (PDF, PNG, or JPG). For best printing results, select "PDF Print" with high-quality settings.